Customer Care Associate - King/Nobleton

Precise ParkLink Inc is Canada’s Parking Industry Leader. We provide a complete turnkey parking solution that bridges the gap between parking management and parking technology.

We are seeking Customer Care Associates to work in the King/Nobleton area. The Customer Care Associate will provide guidance for guests entering the parking facility and provide customer assistance as needed. This position requires strong customer service support, in a fast-paced environment, involving routine operations for the client's parking facility. This position may also require working various shifts, as assigned.

Essential Duties & Responsibilities

  • Provide parking instruction/guidance/assistance to guests as needed;
  • Inform guests with directions and other venue information as needed;
  • Process cash, credit and debit transactions;
  • Act upon all comments/complaints in a prompt and friendly manner;
  • Demonstrate patience in all customer contact situations by providing a pleasant and professional tone and manner;
  • Adhere to uniform policy;
  • And other duties as assigned to improve parking facility operations;
  • 1st level equipment repair (training will be provided).

Skills and Qualifications

  • Courteous with strong customer service orientation;
  • Ability to effectively communicate verbally and in writing;
  • Computer navigation skills and PC knowledge;
  • Ability to work as a team member, as well as independently;
  • Tolerance for repetitive work in a fast-paced, high production environment;
  • Skilled in multi-tasking, and provides flexibility to adapt to changes quickly.

Please forward your resume to hr@preciseparklink.com. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. No phone calls and No Agencies please. Please note that all resumes will be kept on file for future consideration.