Parking equipment maintenance services
Precise ParkLink’s ability to maintain, service and support its parking equipment and software solutions is unparalleled within the Canadian market. Substantial local parking equipment inventory and internal hardware along with more than 25 certified technicians with fully stocked and GPS tracked service vehicles, Precise ParkLink’s capacity to quickly and accurately provide parking equipment maintenance services is unbeatable. Precise ParkLink’s equipment maintenance technicians are SKIDATA and Parkeon Strada certified for installation, maintenance and repairs. Precise ParkLink also provides on-going training workshops to maintain the highest level of expertise.
Precise ParkLink configures it’s parking equipment communicating all failures to the central monitoring station, staffed and operating 24 hours a day, seven days a week, and 365 days per year. Upon generation of a failure alarm Precise ParkLink immediately creates a work order to dispatch our certified technicians. Defective components are replaced with tested and certified replacements, eliminating the need to remove, repair and replace the original unit.
Precise ParkLink’s parking equipment and maintenance service program is an ongoing, scheduled series of maintenance activities. It is based on the manufacturer’s recommended schedule occurring outside of maintenance activities and as part of the warranty program.
✓ Substantial local parking equipment inventory & hardware
✓ Certified technicians
✓ GPS tracked & fully stocked service vehicles
✓ Failures communication
✓ “NO LEMON” Policy
✓ Failure communication directed to the 24/7/365 central monitoring station
Q: What is Precise ParkLink’s “NO LEMON” policy?
A: If a parking meter or system cannot be repaired quickly through modular replacement, Precise ParkLink replaces the entire unit.
Q: What services does the one year warranty exclude?
A: The 1 year warranty excludes vandalism, accidents or improper system use.
Q: What services does the Silver Maintenance Package include?
A: The Silver Maintenance Package provides you with Precise ParkLink’s post-warranty and maintenance solution. The package includes:
- Priority service
- On-site and remote assistance during standard business hours
- Monday to Friday 8-hours on-site response time for Severity 1 problems (extended service hours)
- All hardware failure replacement parts
- Real-time credit card processing