PARKING INFORMATION:
St. Joseph's Healthcare Hamilton Parking
West 5th Campus
100 WEST 5TH ST., HAMILTON, ON L9C 0E3
Parking Rates
Per 30 minutes: $4.00
Daily max: $23.00
1 month consecutive day pass: $95.00
Disclaimer: Rates are subject to change without notice. Unless otherwise displayed in the parking facility, regular rates on Holidays apply.HPASS PERMIT:
5-days: $50.00
10-days: $100.00
30-days: $250.00
HPASS Benefits:In-and-out access throughout a 24-hour periodFamily pass optionValid for one year from date of purchase
HPASS PERMIT QUESTIONS
Find the answer you are looking for below:
+ What is HPASS?
HPASS is a preloaded multi-day card for 5, 10 or 30 days that gives patients and frequent visitors a discounted parking rate. The HPASS™ card allows for “in-and-out” privileges within a 24-hour time period.
+ How to register for an HPASS?
Click here to learn how to register for an HPASS.
+ How to track your HPASS usage?
Click here to learn how to track your HPASS usage.
+ How to use an HPASS permit?
Click here to learn how to use an HPASS permit.
+ How many days can I purchase an HPASS card for?
You can purchase an HPASS card for 5, 10 or 30 days.
+ Will my HPASS card work on the same day it is activated?
Yes, your HPASS card is ready to use upon activation.
+ How do I enter a gated parking lot using an HPASS card?
To enter a gated parking lot using your HPASS card, insert your HPASS card into the ticket slot that is located at the parking lot’s gate entrance, just like you would with a ticket.
+ + How do I use my HPASS card at a parking lot with parking meters?
To use your HPASS card, insert the card into the credit card slot located on the parking meter.
+ Are the HPASS cards transferable?
Yes. HPASS cards are transferable between patients, families, and health care providers.
+ What if I lose my HPASS card?
Your HPASS card cannot be replaced if it is lost or stolen. If an HPASS card has been misplaced, the card can be blocked from the account to ensure that remaining usages are not consumed.
+ How do I add more value to my HPASS?
HPASS cards are preloaded with the number of uses that are purchased—depending on the hospital location they may be available for 5, 10, 30 or 100 uses). The HPASS card cannot be reloaded once all uses have been consumed. To continue to use HPASS you must purchase a new card.
+ How long is my HPASS valid for?
An HPASS is valid for one year from the date of activation.
+ What if my HPASS card doesn’t work?
If your HPASS card has been activated and the card does not grant you access into the parking lot, please visit the parking office (if available at the applicable hospital) or contact our HPASS customer service team at (416) 398-4052 ext. 585.
Directions to St. Joseph's Healthcare Hamilton West 5th Campus
100 WEST 5TH STREET, HAMILTON ON L9C 0E3
Parking Details
PATIENT AND VISITOR PARKING LOCATIONS:
Outpatient Entrance off Fennell Ave. in P1 and P2 (includes accessible public parking)
Main Entrance off West 5th St. in P3 and P4 (includes accessible public parking)
PARKING LOT TYPE:
Surface lot with Pay-and-Display parking meters and a gated parking system.
ACCESSIBLE PARKING:
Yes
PARKING OFFICE:
Email: sjhhparking@precisebi.com
Phone: 519-522-855 ext.327100
Hours: Monday - Friday, 8:00 AM - 4:00 PM
Parking Questions
+ Why do I have to pay for parking at a hospital?
Hospitals in Canada are mandated to use parking fees as a revenue source to supplement government funding. Parking revenues help hospitals provide their communities with programs and services.
In 2016, the Government of Ontario passed mandatory regulations to ensure hospital parking is more affordable for patients and visitors. Learn more about the government of Ontario’s Hospital Parking Mandate:
https://news.ontario.ca/en/release/35551/ontario-making-hospital-parking-more-affordable
+ Do I have to pay for parking in an accessible parking stall?
If there are paid parking regulations at a hospital, it typically applies to all parking stalls at the facility. Unless otherwise communicated, accessible permit holders are required to pay for parking.
+ Do I get a senior’s discount on parking?
The parking rates at a hospital are universal to all visitors.
+ Do I get a veteran’s discount on parking?
The parking rates at a hospital are universal to all visitors.
+ Are there discounted parking passes available?
In 2016, the Government of Ontario passed mandatory regulations to ensure hospital parking is more affordable for patients and visitors. Revenue generated from hospital parking is used to supplement government funding for vital programs and services. Learn more about the government of Ontario’s Hospital Parking Mandate:
https://news.ontario.ca/en/release/35551/ontario-making-hospital-parking-more-affordable
Yes, the discounted parking pass available at most hospitals is called HPASS. HPASS is a preloaded multi-day card for 5, 10 or 30 days that gives patients and frequent visitors a discounted parking rate. The HPASS™ card allows for “in-and-out” privileges within a 24-hour time
+ Where can I buy an HPASS card online?
HPASS Permits are not available for purchase online. Please visit your hospital’s Parking Office to purchase and activate an HPASS card. If the hospital does not have a Parking Office, please refer to the signage in the parking lot or visit the hospital’s information desk to find out where you can purchase an HPASS card at your location.
Parking Instructions
GATED PARKING SYSTEM
Learn how to use the gated parking system at St. Joseph's Healthcare Hamilton West 5th Campus.
Download Instructions (.PDF)
PARKING METERS
Learn how to use the Pay-and-Display parking meters at St. Joseph's Healthcare Hamilton West 5th Campus.
Download Instructions (.PDF)
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For questions or concerns for parking at this location, please visit www.parkingsupport.ca.
ABOUT ST. JOSEPH'S HEALTHCARE HAMILTON
As a premier academic and research healthcare organization, St. Joseph’s Healthcare Hamilton (SJHH) is committed to making a difference in people’s lives and creating a lasting future for our community through integrated health services and internationally recognized programs. Our threefold mission is to provide dynamic research, revolutionary methods in health sciences education, and the highest standard of clinical care in a spirit of compassion, innovation and commitment.
ABOUT PRECISE PARKLINK
When Precise ParkLink was founded more than 35 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.
Since then, Precise ParkLink has grown into a nation-wide managed services and technology firm with more than 900 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
But what sets us apart from other parking operators isn’t only where we are, it’s what we are: a full-service urban mobility firm. One source for all your parking and parking-related needs. Precise ParkLink also manages parking lots on behalf of property owners and supplies cutting-edge technology and services to thousands of clients in all sectors, including healthcare, aeronautical, municipal, institutional, private, and commercial.
Being a vertically integrated parking management solutions company puts us in a unique position. We provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients with whom we’ve partnered to deliver cost-effective and customer-focused solutions over the years.