how to dispute your parking invoice

If you have received a Parking Invoice and would like to dispute the charges, you must submit a dispute in writing within 7 days of receiving the invoice.

You have the option of submitting your dispute by mail or email. 

Email:
collections@precisebi.com Or
Click Here

 

Mail:
Precise ParkLink Inc.
PO BOX. 50050 South Slope
Burnaby, British Columbia V5J 5G3

Your dispute must include the following documentation:

  1. A copy of the Parking Invoice that you received. If you no longer have a copy of the parking invoice, be sure to indicate your invoice number and/or the license plate number that was invoiced.
  2. If applicable, a copy of proof of payment. For example, if you paid for parking you should send in a copy of the receipt that was dispensed from the parking meter or a charge on your credit card statement. 
  3. A brief description of your case.

A decision on whether or not to cancel your Parking Invoice will be made within 30 to 40 business days. You will not be required to pay the 7 day late fee if you send in your dispute within the first 7 days of receiving the parking invoice.