Customer Service Representative - YEC

Precise ParkLink Inc is Canada’s Parking Industry Leader. We provide a complete turnkey parking solution that bridges the gap between parking management and parking technology.

We are seeking Customer Service Representatives to work in the North York area.

The Customer Service Representative will provide guidance for guests entering the parking facility and provide customer assistance as needed. This position requires strong customer service support, in a fast-paced environment, involving routine operations for the client's parking facility. This position may also require working various shifts, as assigned.

Job Type: Part-time

Salary: $14.50 /hour

Shift: Saturday and Sunday (4:00pm - 1:00am) at Yonge & Eglinton Centre

Location: Toronto, ON

Essential Duties & Responsibilities

  • Provide parking instruction/guidance/assistance to guests as needed;

  • Inform guests with directions and other venue information as needed;

  • Process cash, credit and debit transactions;

  • Act upon all comments/complaints in a prompt and friendly manner;

  • Demonstrate patience in all customer contact situations by providing a pleasant and professional tone and manner;

  • Adhere to uniform policy;

  • And other duties as assigned to improve parking facility operations;

  • 1st level equipment repair (training will be provided).

Skills and Qualifications

  • Courteous with strong customer service orientation;

  • Ability to effectively communicate verbally and in writing;

  • Computer navigation skills and PC knowledge;

  • Ability to work as a team member, as well as independently;

  • Tolerance for repetitive work in a fast-paced, high production environment;

  • Skilled in multi-tasking, and provides flexibility to adapt to changes quickly.

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. No phone calls and No Agencies please. Please note that all resumes will be kept on file for future consideration.


  • Customer service: 1 year (Preferred)


  • English (Preferred)

  • French (Preferred)

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.