Parking Services - Area Manager

SUMMARY: The Area Manager is responsible for supervising multiple parking locations to ensure company operations, policies and procedures are met. Ensure 100% customer satisfaction and supervises on-site staff.

Job Type: Full-time

Salary: $45,000.00 to $55,000.00 /year

Location: Burnaby, BC

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Schedule on-site staff according to shift requirements

  • Liaison with on-site client contact

  • Process service requests and supply orders, as needed

  • Maintain on-site parking equipment in proper working order

  • Handle all customer inquiries

  • Provide resolution to customer complaints

  • Produce and submit monthly statistical reports, as per site requirements

  • Coordinate Client requests (i.e.: signage, litter pick up, special events)

  • Rate Surveys (comparison shopping)

  • Training of staff

  • Adhere to Uniform Policy

  • Other duties as assigned

SKILLS AND QUALIFICATIONS:

  • Strong Computer skills (Outlook, Microsoft Office)

  • Good problem-solving skills, time-management skills

  • Proficient Interpersonal skills with the ability to work well on their own or as part of a team

  • Good oral and written communication skills

  • Listening skills and the ability to understand and explain procedures in professional manner

  • Flexible, patient, diplomatic, tactful and with high level of integrity.

  • Dependable, hardworking and willing and able to work after normal working hours.

  • Valid driver’s license, clean driver’s abstract is required.

  • Criminal and Credit Clearance required


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.