SUMMARY: The Area Manager is responsible for supervising multiple parking locations to ensure company operations, policies and procedures are met. Ensure 100% customer satisfaction and supervises on-site staff.
Job Type: Full-time
Salary: $45,000.00 to $55,000.00 /year
Location: Burnaby, BC
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Schedule on-site staff according to shift requirements
Liaison with on-site client contact
Process service requests and supply orders, as needed
Maintain on-site parking equipment in proper working order
Handle all customer inquiries
Provide resolution to customer complaints
Produce and submit monthly statistical reports, as per site requirements
Coordinate Client requests (i.e.: signage, litter pick up, special events)
Rate Surveys (comparison shopping)
Training of staff
Adhere to Uniform Policy
Other duties as assigned
SKILLS AND QUALIFICATIONS:
Strong Computer skills (Outlook, Microsoft Office)
Good problem-solving skills, time-management skills
Proficient Interpersonal skills with the ability to work well on their own or as part of a team
Good oral and written communication skills
Listening skills and the ability to understand and explain procedures in professional manner
Flexible, patient, diplomatic, tactful and with high level of integrity.
Dependable, hardworking and willing and able to work after normal working hours.
Valid driver’s license, clean driver’s abstract is required.
Criminal and Credit Clearance required
Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.