Remote Monitoring & Parking Customer Service (I PARC™)
Precise ParkLink is the only parking organization in Canada that offers a completely functional, leading-edge monitoring facility, complete with a real-time communication link to our systems. This is our Interactive Parking Assistance Response Centre (I PARC™). Using our I PARC™ solution, we have made it possible for property managers to enjoy the same peace of mind as they would with their staffed parking facilities, but at a fraction of the cost.
For more information about I PARC™ contact us.
Key For Successful Parking Operations.
I PARC™ exceeds the typical remote monitoring and parking customer service call centre. It is an innovative model that delivers full-fledged customer service to your patrons.
Two-Way Video & Voice Connection
I PARC™ enables our customer service representatives (CSRs) to have a video and voice connection with your motorists. You have the option to enable V PARC™ parking technology, which allows motorist to not only hear our CSRs but also see them!
parkiNG FACILITY SURVEILLANCE
I PARC™ CSRs monitor and overlook your parking facility at all times to ensure traffic flows smoothly, attend to motorist questions, and ensure your parking facility is safe. I PARC™ video footage can be used to report incidents.
REDUCE PARKING EQUIPMENT DOWNTIME
I PARC™ reduces parking equipment downtime with it's remote troubleshooting capabilities. Every unit of parking equipment we install is online and in real-time monitored by myParkfolio. Alerts and alarms are transmitted and displayed to our CSRs in real-time.
Increase Parking Revenue
I PARC™ allows property managers to enjoy the same peace of mind as they would with their staffed parking facilities, but at a fraction of the cost. It can also be an addition to onsite parking staff to cover off-peak hours or employee breaks.
We're Awake While You Sleep
I PARC™ operates 24/7/365. You can rely on us to monitor your parking facility at all times, including weekends and statutory holidays. I PARC™ packages are flexible to your schedule needs.
All I PARC™ CSRs are fluent in French and English. We have the ability to also respond to motorists in Mandarin, Cantonese, Tamil, Tagalog, Urdu and African.
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