Parking Equipment Specialist and Qualified Electronics Technician

Precise ParkLink, the exclusive distributor of Skidata and Parkeon parking equipment in Canada, is looking to hire a service-oriented Parking Equipment Specialist and Qualified Electronics Technician whose responsibilities include installing, repairing and maintaining all Skidata and Parkeon equipment, including, but not limited to, pay stations, barriers and other Pay-On-Foot features.

This is a Full time, Permanent position (week days/weekends) with flexible work hours, 24-7 on-call requirements and possibility of overtime.

DUTIES & RESPONSIBILITIES: 

  • Inspect, test and repair electronic components of Skidata and Parkeon equipment and systems
  • Install, maintain and repair parking equipment throughout Quebec to assure continuity of customer operations and high levels of customer satisfaction
  • Complete service calls in a timely, efficient and professional manner
  • Resolve issues to the customer’s satisfaction and/or in compliance with the agreed upon Service Level agreements
  • Provide feedback to the Supervisor on potential customer situations
  • Other duties as assigned

SPECIFIC SKILLS REQUIRED:

  • Install, maintain and repair electronic equipment 
  • Complete work orders, test and maintenance reports
  • Diagnose and locate circuit, component and equipment faults 
  • Inspect and test electronic equipment and assemblies 
  • Handle all types of relays
  • Logical approach to troubleshooting and problem solving
  • Passion for excellence in customer service delivery

SKILLS & QUALIFICATIONS (applicants must have):

  • 2-5 years of experience in electronics
  • A valid driver’s license with a clean driver’s abstract
  • Scheduling flexibility (shift and on-call)
  • Ability to travel regularly across Quebec
  • Good knowledge of English & French, fluently speaking, reading & writing in both languages
  • Punctuality, work well under pressure and self-discipline
  • Polite, enthusiastic and professional attitude
  • Ability to work well independently and in a team environment
  • Thorough understanding of circuit diagrams and electrical logic
  • Knowledge and experience with Skidata equipment (is preferred but not required)
  • High school diploma or equivalent certification; electromechanic diploma (is preferred but not required)
  • Own tools/equipment, including steel-toed safety boots

 **Please note that successful candidates will be subject to criminal background checks.

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

Intermediate Programmer

LOCATION: North York

DUTIES & RESPONSIBILITIES

This position is responsible for expert level performance in specific areas related to provision of technical or business solutions clients. The customer base consists of public and private sector agencies and businesses employing diverse information management environments:

TECHNICAL

  • Provide expert level programming
  • Provide expert level abilities in database design, development, and enhancement within either the oracle DBMS or the MS SQL Server DBMS
  • Assist with process, data and object modeling in a variety of application and database environments
  • Contribute to systems architecture analysis, design, development, and enhancement
  • Maintain currency and develop greater expertise in industry leading information management technologies

PROJECTS

  • Work as project team member during end to end system life cycle development of major projects
  • Lead minor projects and assists junior level staff with minor projects
  • Provide technical input to risk analysis and change control
  • Accurately report project status to senior project team members

BUSINESS

  • Present a professional image in conduct, attitude and attire
  • Assist with the development of client information management standards and evaluation of technology trends
  • Contribute to business area assessment, user needs analysis and business systems design
  • Assist with comprehensive cost/benefit analysis and preparation of business cases for new projects

SUPERVISORY

  • Assist and mentor junior level Solutions staff to ensure they are meeting project deliverables and timelines

QUALIFICATIONS
MANDATORY

  • Minimum of an undergraduate degree or recognized technical diploma in Computer Science or related field, and four years demonstrable experience at the intermediate level in the information management and systems environment.
  • Provide a confirmed working history that illustrates excellent analytical and problem solving abilities. Illustrate proficiency in both verbal and written communications. Possess a high degree of personal integrity and interpersonal skills.
  • Demonstrate a willingness to commit the additional time and effort necessary during periods of heavy workload in order to meet project milestones, implementation deadlines and the like.
  • Demonstrate an expert level of knowledge and experience in:
  • Application design, development and implementation of medium to large database projects
  • Data management methodologies, technologies and standards
  • Ability to define and resolve complex technical problems in heterogeneous information systems environments
  • Possess a sound working knowledge of, and significant hands on experience with the following:
  • Visual Studio, C#, Microsoft SQL Server, Microsoft .NET
  • Windows Server, Windows Active Directory, DNS, DHCP
  • Database design, development, and enhancement within either the Oracle DBMS or the MS SQL Server DBMS
  • Strong skills in WEB application development are essential, ASP.Net

DESIRABLE

  • Desirable skills include:
  • Expert level skills in data modelling
  • More than three years of experience with process and object modeling
  • An advanced level of experience with technical architecture analysis, design, development, and enhancement
  • A proven ability to adapt to emerging industry leading information management technologies

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

 

Cooperative Student Program: Marketing Coordinator

Precise ParkLink is a leader in the Canadian Parking Industry. With over 25 years of experience in the Canadian parking market, we have become a complete turnkey parking solution as we bridge the gap between parking management and parking technology - a claim no other Canadian parking organization can make.

Job Summary:
Precise ParkLink’s marketing team is responsible for the marketing of Precise ParkLink and its offices nation-wide. We are seeking a marketing coordinator to support the daily tasks of the marketing manager that range from digital, event, print and content marketing on a full time basis. 

Location:           North York, ON
Employment:    Full-time, 4- 8 month cooperative terms
Pay:                   Hourly, Ontario minimum wage rate, $11.40
Hours:               40 hrs

Mandatory Attributes:  

  • Strong Interpersonal skills
  • Attention to detail
  • Proficient communication skills both verbal and written
  • Self-managed while accurately following instructions
  • Makes use of time efficiently 
  • Demonstrate initiative in an entrepreneurial environment 
  • Work collaboratively and effectively in a team-oriented environment
  • Obtain a positive and professional attitude under high pressure circumstances
  • Flexible Schedule
  • Basic active problem solving skills

Job Responsibilities/ Duties

  • Assist with day to day marketing tasks and coordinating marketing projects and activities as requested
  • Event marketing: assist with the planning and execution of internal events and external events such as tradeshows and golf tournaments
  • Digital marketing: assist with social media calendars, following bases and competitor activity
  • Print marketing: administrative tasks such as sourcing items within a set budget, placing orders and organizing stock
  • Content marketing: proof reading promotional content
  • Administrative tasks
  • Communicate concerns or problems that arise to your marketing manager
  • Moving items or boxes

Desired Qualifications: 

  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
  • Adobe Illustrator
  • Adobe Photoshop CC
  • Must have a valid driver’s license and frequent access to a car

Send resumes to mlato@precisebi.com 

Duty Monitor

Duty Monitor reports to Support Service Manager

Duty Monitor liaise with Clients Relations Manager and site parking offices and to provide support to both parties

Job duties

Primary duties include but are not limited to:

  • To ensure that offsite parking offices are properly staffed and that staff are punctual
  • To advise Client Relations in the event of staff shortages
  • To monitor offsite staff to ensure that proper customer service is being delivered
  • To ensure that site office is clean, neat and well organized at all times
  • To ensure that each managed site's contact information is correct and accurate
  • To review offsite parking facilities to ensure that any deficiency reports are dealt with and that requests for service have been properly submitted and attended to
  • To review and follow up outstanding service requests and escalate if necessary
  • To liaise with Client Relations regarding recurrent deficiencies or other issues requiring Client Relations' attention
  • To place order on behalf of Client's Relations team
  • To prepare collections and paper replenishment files and to dispatch to Ottawa technician team
  • To prepare work order form and input to Work Order database 
  • To monitor P & D Park Folio alarms web site and To process refund requests for pay on foot managed sites
  • To verify cash and end of shift reports and to ensure that they are submitted on time
  • To review each site's KPI is understood by site staff and to ensure that site office and company policies are being followed

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

Bilingual Monitoring Station Officer

SUMMARY:

The Bilingual Monitoring Station Officer reports to the Shift Supervisor who in turn will liaise with the Support Services Manager. The officer will be monitoring and providing services to a variety of activities both on and off site.  Customer service duties include but are not limited to the following:

IPARC CUSTOMER SERVICE ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Interact and assist customers via intercom or telephone. 
  • Identify emergency and non-emergency situations on site and at remote sites while following site protocols. 
  • Remotely access Parking control system to troubleshoot and provide level-1 customer support.
  • Monitor alarm and dispatch technicians as required. 
  • Manage Incidents from logging, triaging, routing and escalation of open incidents using Incident management software. 
  • Submit end of shift report to Support Services Manager. 
  • Answer incoming calls and direct to appropriate department extension.
  • Monitor all access control and pay on foot sites.
  • Monitor and track Precise vehicles.
  • Input fuel filling data for onsite and offsite filling in Fuel log. 
  • Monitor Temperature and Power Controls. 
  • Responsible for monitoring security for head office, branch offices and off site properties. 
  • Other reasonable duties as assigned.

QUALIFICATIONS:

  • Degree or diploma in Business Management or Operations.
  • Minimum 3 years’ experience in a monitoring/call/command centre environment serving a large customer base in fast paced setting.
  • Demonstrated experience working in a customer centric environment.
  • Must be able to obtain and retain a Security Clearance.

SKILLS AND SPECIFICATIONS:

  • Strong computer skills, must have experience with Window XP or higher; Microsoft Office Outlook, Excel, Word, PowerPoint.
  • Ability to learn new software /applications.
  • Flexible to work on a rotating shift schedule (morning, afternoon, evening, weekend and/or statutory holiday shifts).
  • Must have excellent communication skills as well as a professional phone manner.
  • Communication skills – ability to read, write and speak English and French fluently.
  • Excellent customer service skills required with the ability to resolve conflict and problems. Must also have the ability to manage difficult customer situations and maintain customer’s attention.
  • Ability to operate independently as well as in a team.

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

Parking Services – Customer Care Associate – Parking Office

SUMMARY:

The Parking Services – Customer Care Associate reports to the on-site Supervisor and/or Site Manager, where applicable. You will show guests how to enter the parking areas and answer questions as needed.  This position also requires working various shifts, including evenings, weekends and statutory holidays. Your working environment is an internal and external one, which includes exposure to cold, dirt, vehicle exhausts, noise, dust, heat, odours, rain, and snow.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • May be required to process cash, credit card and debit card transactions. 
  • Balancing cash at the end of each shift and ensuring floats are correct.( see attached Terms of Float)
  • Answer various questions and provide guest with directions and other venue information as needed. 
  • Provide parking instruction/guidance/assistance to guests as needed. 
  • Allow or disallow access into lots. 
  • Act upon all comments/complaints in a prompt and friendly manner.
  • Adhere to Uniform Policy
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS:

  • Excellent customer service skills required with the ability to resolve conflict and solve problems.
  • Must have general knowledge of computers.
  • Basic knowledge of equipment repairs.
  • Must be punctual.
  • Polite and professional demeanour.
  • Positive attitude 
  • Friendly, enthusiastic, energetic and personable. 
  • A proven ability to surpass customer service expectations.
  • Communication skills – ability to read, write and speak English fluently.
  • Ability to operate independently as well as in a team.
  • Able to work different shifts including nights, weekends and statutory holidays as required. 
  • Parking lot experience is an asset.
  • Criminal and Credit clearance required

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

Trust Revenue Clerk - Toronto

Summary

This position requires an individual with an analytical mind and a solid understanding of basic accounting.  The incumbent must be able work as a team player and meet deadlines.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Daily Credit Card transaction reconciliations
  • Balance and reconcile the monthly coin and credit card revenue for all parking sites 
  • Extensive research and balancing for all credit card accounts within strict deadlines.
  • Updating Monthly Parking Coin Revenue on Web report & printing Web reports for coin balancing.
  • Enter parking revenue on various computer programs. 
  • File coin collection tapes.
  • Create files for new clients ensuring folders and bags received and filed.  Checking for accuracy and following up on issues to resolve.
  • Flexio/Varioflex Replenishments:  Reviewing & confirming amounts for accuracy and following up on issues to resolve.  Posting on access to process replenishments, printing related reports and filing.
  • Manual Pay Station Coin Revenues for Hospitals:  Reviewing and confirming amounts, following up on issues to resolve, updating excel spreadsheet to keep track of the revenues and posting on web reports. 
  • Updating revenues on Client Access Database for reporting.
  • Updating event daily log sheet for reporting.
  • Updating coin collection tape summary for reporting.
  • Filing Pay & Display Coin Collection Tapes:  Ensuring accuracy, tracking issues and following up on issues to resolve. 
  • Other reasonable duties as assigned

REQUIREMENTS:

  • 2+ years work experience in accounting/bookkeeping  
  • Proficient in Excel and Word.  
  • Exceptional mathematical skills
  • Post secondary education.  
  • Detailed oriented, efficient and accurate
  • Takes initiative and eager to learn along with multi tasking 
  • Excellent analytical and problem solving skills.
  • Excellent communication and organizational skills.
  • Possess a good attitude and work ethic. 
  • Ability to handle working in a fast paced environment, in order to meet deadlines.
  • Flexibility to adapt and respond to changing workloads, priorities and accountabilities

 

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

Parking Services – Customer Care Associate – Parking Office

SUMMARY:
The Parking Services – Customer Care Associate reports to the on-site Supervisor and/or Site Manager, where applicable. You will show guests how to enter the parking areas and answer questions as needed.  This position also requires working various shifts, including evenings, weekends and statutory holidays. Your working environment is an internal and external one, which includes exposure to cold, dirt, vehicle exhausts, noise, dust, heat, odours, rain, and snow.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • May be required to process cash, credit card and debit card transactions. 
  • Balancing cash at the end of each shift and ensuring floats are correct.( see attached Terms of Float)
  • Answer various questions and provide guest with directions and other venue information as needed. 
  • Provide parking instruction/guidance/assistance to guests as needed. 
  • Allow or disallow access into lots. 
  • Act upon all comments/complaints in a prompt and friendly manner.
  • Adhere to Uniform Policy
  • Other duties as assigned. 

SKILLS AND QUALIFICATIONS:

  • Excellent customer service skills required with the ability to resolve conflict and solve problems.
  • Must have general knowledge of computers.
  • Basic knowledge of equipment repairs.
  • Must be punctual.
  • Polite and professional demeanour.
  • Positive attitude 
  • Friendly, enthusiastic, energetic and personable. 
  • A proven ability to surpass customer service expectations.
  • Communication skills – ability to read, write and speak English fluently.
  • Ability to operate independently as well as in a team.
  • Able to work different shifts including nights, weekends and statutory holidays as required. 
  • Parking lot experience is an asset.
  • Criminal and Credit clearance required

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.

Patrol Officer

Job Summary:

Precise ParkLink Inc. is looking for members to join our Enforcement team. The role consists of daily routing via a company vehicle to enforce our Pay and Display parking lots.

Location:                Job sites may vary.
Employment:         Full time
Pay:                         Hourly, minimum wage
Hours:                     A minimum of 35 hours per week on a shift basis.

Mandatory Attributes:

-        The Ability to accurately follow instructions

-        Must be reliable and punctual

-        Proficient communication skills: reading, writing and speech

-        Experience in customer service

-        Must have a good sense of direction

-        A self-managed individual who understands the importance of adhering to safe driving habits

-        Well organized

Job Responsibilities/ Duties:

-        Follow the instructions and daily routes given to you by your enforcement coordinator

-        Drive to numerous parking lots per shift

-        Accurately recognize and keep track of vehicles that commit a parking violation

-        Print and adhere invoices to vehicles

-        Take photos of licence plates that commit a parking violation

-        Take good care of the company vehicle when it is under your possession

Basic Requirements:

-        Must have clear drivers licence abstract

-        Must be able to work throughout all types of weather

-        Schedule Flexibility

-        Must have a valid driver’s licence at a G class level