Trillium Health Partners recently launched a Parking Ambassador Program to help enhance their patient and visitor experience. The program involves stationing Parking Ambassadors outside of the Emergency Department at Mississauga Hospital.
The program operates Monday through Friday with the role of a Parking Ambassadors being to:
Greet, welcome and provide direction
Open vehicle doors for patients
Assist patients in and out of their vehicle and into the hospital is required
Provide wheelchair assistance
Offer valet services
The program has been a success in reducing “parking anxiety”.
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