Live Central Monitoring
Hear, See, Respond. Parking Management at it’s Finest.
There when you can’t be, our live central monitoring facility is ready to assist your customers every step of the way.
Site Specific Protocols
24-7, On-Demand Service
Two-Way Video and Voice
Software errors are logged in our central management database, with real-time alerts to our 24/7/365 live central monitoring centre; ready to dispatch service immediately. Our technical support staff is on standby during off-peak hours.
Director of Facilities & Support Services
Each of our devices is online and monitored in real-time by our central management system. Alerts such as out-of-receipt paper, coin box low or full, and power failure are reported in real time ensuring immediate service dispatch.
Director of Support Services and General Manager
Read Case Study
Being much more than a customer service call centre, we use remote access to connect our multi-space meter and gated parking systems to our truly innovative remote monitoring facility. This facility is staffed 24/7/365, and does not close for holidays or weekends. We understand that challenges can occur at any time; IPARC has paved the way for our “doors wide open” policy when it comes to remotely monitoring a facility.
In short, we've made it possible for property managers who are using IPARC to enjoy the same peace of mind as they would with fully staffed parking facilities—but at a fraction of the cost.
ASSISTANCE DURING PEAK HOURS
DETAILED ANALYTICS AND REPORTS
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