Immediate Technical
Service & Support
Staying one step ahead at all times.
Proactively manage the backend of your business.
By minimizing the possibility of downtimes, you can significantly enhance your operational efficiency, resulting in considerable time and cost savings. This allows your parking facility to run smoothly, reflecting your commitment to delivering reliable services and maintaining the longevity of your technology.
HARDWARE
SOFTWARE
CONSUMABLES
OPERATIONAL SUPPORT
Redefining parking with artificial intelligence (AI).
Now more than ever, artificial intelligence (AI) is being utilized to enhance our everyday experiences—including parking. Say goodbye to traditional support models and embrace a seamless, efficient, and intelligent solution that redefines the way we navigate parking facility operations.
SOFTWARE INTEGRATIONS
Opt for a cloud-based software integrations for immediate and efficient data transmission to your backend system.
IMMEDIATE DETECTION
Prompt detection of service alerts and alarms are made, ensuring proactive response capabilities when needed.
Integrate AI for efficient data interpretation to determine an appropriate course of action to resolve issues that arise.
SMART EVALUATION
EFFICIENT RESPONSE TIMES
Back-end troubleshooting or immediate technician dispatch is utilized to ensure prompt resolution at all times.
PROFITABLE OPERATIONS
Utilize period over period comparisons and historical data to make informed decisions regarding your parking operation.
A holistic approach to operational efficiency.
Technical matters might not be your expertise, and troubleshooting can be challenging. That is where professional technical support steps in, demonstrating the capability to perform essential functions, ensuring a holistic approach to your operational efficiency.
Site Assessment
Equipment Inspections
Monitoring Appointment Statuses
Service Dispatch
Cloud-based business intelligence for informed decisions.
Optimize your operational efficiency by embracing a data-driven approach that propels your business to new heights.
Looking to get started?
Digital Control Centre (DCC™)
Radically enhancing the way we deliver support.
Precise ParkLink’s award-winning Digital Control Centre provides a centralized approach to client support, further optimizing the hardware, software, consumables, and operational support we provide to our clients.
FREQUENTLY ASKED QUESTIONS:
Answering your questions about our Digital Control Centre.
+ What is digital parking management?
Digital parking management utilizes smart technologies and real-time data to garner insights about your parking operation, make data-driven decisions, and automate operational processes.
+ What types of services does DCC provide?
DCC offers various services comprised in a single unified model, including— production and support, remote monitoring, customer service, contract management, quality assurance, financial collections and replenishment operations, and enforcement services.
+ Does DCC improve resolution times?
To date, DCC has improved resolution times for Precise ParkLink’s clients by nearly 43% on both a management and equipment level.
+ How does DCC’s advanced predictive analysis work?
Precise ParkLink's in-house research and development engineers are responsible for building AI-based predictive and analytical models that serve to radically enhance the way DCC delivers it’s support services. The predictive analysis foundation of DCC is based on artificial intelligence and machine learning algorithms that study the wide-scale performance of Precise ParkLink’s technologies and management solutions. This advanced analysis allows Precise ParkLink’ to identify trends resulting in preventive measures that benefit all DCC clients.
+ How does DCC integrate with IPARC?
DCC’s operational focus takes IPARC’s live central monitoring function to the next level by also being notified of equipment maintenance alerts and alarms, as well as the progress of dispatch services, allowing them to audit processes as well as run detailed diagnostics that feed the predictive analysis engine of DCC.
+ How many Precise ParkLink clients are currently serviced by DCC?
Launched in late 2022, DCC currently serves over 830 clients Canada-wide, which only continues to grow.
+ What type of data does Precise ParkLink’s central management system Parksuite™ provide?
Connected to DCC is ParkSuite—a live central management system connected to your parking systems in real-time connection. With ParkSuite, you can view previous and real-time data, analytics and activities related to parking financials and occupancy rates.
+ Can I have an in-person tour of Precise ParkLink’s state-of-the-art digital control center and live central monitoring facility?
Precise ParkLink is happy to provide you and your team with an in-person tour of our Digital Control Center and live central monitoring facility—IPARC.
Additional information on our Digital Control Centre and centralized support services for parking operations…
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