Parking Services - Area Manager

SUMMARY: The Area Manager is responsible for supervising multiple parking locations to ensure company operations, policies and procedures are met. Ensure 100% customer satisfaction and supervises on-site staff.

Job Type: Full-time

Salary: $45,000.00 to $55,000.00 /year

Location: Burnaby, BC

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Schedule on-site staff according to shift requirements

  • Liaison with on-site client contact

  • Process service requests and supply orders, as needed

  • Maintain on-site parking equipment in proper working order

  • Handle all customer inquiries

  • Provide resolution to customer complaints

  • Produce and submit monthly statistical reports, as per site requirements

  • Coordinate Client requests (i.e.: signage, litter pick up, special events)

  • Rate Surveys (comparison shopping)

  • Training of staff

  • Adhere to Uniform Policy

  • Other duties as assigned

SKILLS AND QUALIFICATIONS:

  • Strong Computer skills (Outlook, Microsoft Office)

  • Good problem-solving skills, time-management skills

  • Proficient Interpersonal skills with the ability to work well on their own or as part of a team

  • Good oral and written communication skills

  • Listening skills and the ability to understand and explain procedures in professional manner

  • Flexible, patient, diplomatic, tactful and with high level of integrity.

  • Dependable, hardworking and willing and able to work after normal working hours.

  • Valid driver’s license, clean driver’s abstract is required.

  • Criminal and Credit Clearance required


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

Welder/General Labourer

The Welder is simply a person whose job is to perform a variety of basic tasks, usually within an industrial or a construction environment. The welder is experienced and looks forward to challenges on the job.

Job Type: Full-time

Salary: $25.00 /hour

Location: Toronto, ON (Preferred)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain work area to Precise ParkLink standards

  • Works under the direction of the supervisor

  • Assists in any phase of shop operation, such as, but not limited to:

  • Follow building plans

  • Install and construct structures such as railings, curbs, gates and etc.

  • Measures, cuts and shapes structures

  • Ensure clean weld joint to obtain a smooth look.

  • Assemble all components

  • Other General labour tasks as assigned

SPECIFIC SKILLS REQUIRED:

Welders must have physical strength, hand-eye coordination and endurance. Welders must also be able to concentrate on their tasks. The ability to understand and communicate information is also essential.

SKILLS AND QUALIFICATIONS:

  • Must be punctual and self disciplined

  • Must be polite and have professional attitude

  • Positive, friendly, enthusiastic, energetic and personable

  • Ability to work independently and in team environment

  • Criminal and Credit clearance required

  • Machine operator experience is an asset

Experience:

  • Construction: 1 year (Preferred)


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

Harrison Hot Springs Parking Ambassadors

NOW HIRING: Full-time seasonal Parking Ambassadors required for a busy lower mainland parking company. Location: Village of Harrison Hot Springs. 

SUMMARY: Parking Ambassadors report to the Operations Manager and is responsible for managing the on street parking program, including Events, company operations, policies, and procedures. 

POSITION: 

  • Full-Time, Seasonal from June to September 2019

  • $15/hour

  • Various working shifts

  • Location: Village of Harrison Hot Springs, BC

ESSENTIAL DUTIES AND RESPONSIBILITIES – OPERATIONS: 

  • Adhere to company policies and procedures

  • Conduct daily inspections of all pay stations

  • Equipment repairs when necessary, training provided

  • Liaison with client meetings / updates on regular basis

  • Provide regular reports on lot status and general operations

  • Other duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES – ENFORCEMENT: 

  • Communicate with clients and keep log book of problems on site and report any issues or concerns to the Operations Manager on a regular basis 

  • Ensure that all handheld devices are maintained and serviceable and information uploaded between shifts 

  • Inspect the hand held ticket machine to ensure it is in proper working order, including sufficient supply of paper 

  • Maintain the stock level of supplies, e.g. ticket rolls and manual invoice books

  • Ensure the hand held ticket machine is returned and battery is charged for the next shift

  • Carefully check the expiration of parking tickets displayed on dashboards

  • Ensure accuracy is used when issuing parking invoices (keying in correct information)

  • Answer various questions and provide guest with directions and other venue information as needed

  • Allow or deny access into lots as directed by client / Operations Manager

  • Adhere to Uniform Policy

  • Coordinate with customers when towing is recommended / approved

  • Preparation of incident and accident reports, as required

  • Work different rotating shifts, including evenings, weekends and holidays

  • Provide feedback to the Supervisor / Manager on potential customer situations

  • Provide maintenance on equipment to assure continuity of customer operations and high levels of customer satisfaction

  • Resolve issues to the customer’s satisfaction and/or in compliance with the agreed upon Service Level agreements

  • Other duties as assigned

SKILLS & QUALIFICATIONS: 

  • Great analytical skills with the ability to balance multiple projects in a fast paced environment 

  • Excellent problem-solving skills, time-management and training skills

  • Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic

  • Strong interpersonal skills with the ability to work well on their own or as part of a team

  • Good oral and written communication skills

  • Listening skills and the ability to understand and explain procedures in professional manner

  • Flexible, patient, diplomatic, courteous, tactful and with high level of integrity

  • Dependable, hardworking and willing and able to work after normal working hours

  • Previous experience is an asset, however not necessary & training will be provided

  • Credit and criminal clearance required

If you are interested in joining a dynamic and growing company, please send in your resumes to precisebc@precisebi.com 

We thank all applicants for their interest in Precise ParkLink Inc.; however only those candidates selected for an interview will be contacted. 


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

Service Technician - Night Shift

Summary:

The Service Technician will be installing, training and maintaining our parking meters throughout the Ottawa Area.

Job Type: Full-time

Location: Montreal, QC

Salary: $17.00 /hour

Shift requirements: 3:30am to 12:00pm (Night shift)****

Essential Duties & Responsibilities:

  • Focus on completing service calls in a timely and efficient manner, ensuring that constant communication is maintained within department

  • Provide feedback to the Supervisor/Manager on potential customer situations

  • Provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction

  • Resolve issues to the customer’s satisfaction and/or in compliance with the agreed upon Service Level agreements

  • Perform work on products and services of electronic parking machines, equipment and devices

  • Other duties as assigned.

Specific Skills Required:

Install, maintain and repair electronic equipment. Complete work orders, test and maintenance reports. Diagnose and locate circuit, component and equipment faults. Inspect and test electronic equipment and assemblies. Handle all types of relays.

Skills & Qualifications:

  • Minimum 2 years experience in electronics

  • Minimum of 7 years driving experience

  • Valid G class license

  • MUST know city of Ottawa

  • Must have scheduling flexibility (shift and on-call)

  • Must be punctual and self disciplined

  • Must be polite and have professional attitude

  • Positive, friendly, enthusiastic, energetic and personable

  • Ability to work independently and in team environment

  • General knowledge of computers

  • Must have a clean Driver’s abstract

  • Criminal and Credit clearance required


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

Service Technician - Night Shift

SUMMARY:

The Service Technician will be installing, training and maintaining our parking meters throughout the Ottawa Area.

Job Type: Full-time

Salary: $17.00 /hour

Shift requirements: 3:30am to 12:00pm (Night shift)****

Location: Ottawa, ON

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Focus on completing service calls in a timely and efficient manner, ensuring that constant communication is maintained within department

  • Provide feedback to the Supervisor/Manager on potential customer situations

  • Provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction

  • Resolve issues to the customer’s satisfaction and/or in compliance with the agreed upon Service Level agreements

  • Perform work on products and services of electronic parking machines, equipment and devices

  • Other duties as assigned.

SPECIFIC SKILLS REQUIRED:

Install, maintain and repair electronic equipment. Complete work orders, test and maintenance reports. Diagnose and locate circuit, component and equipment faults. Inspect and test electronic equipment and assemblies. Handle all types of relays.

SKILLS AND QUALIFICATIONS:

  • Minimum 2 years experience in electronics

  • Minimum of 7 years driving experience

  • Valid G class license

  • MUST know city of Ottawa

  • Must have scheduling flexibility (shift and on-call)

  • Must be punctual and self disciplined

  • Must be polite and have professional attitude

  • Positive, friendly, enthusiastic, energetic and personable

  • Ability to work independently and in team environment

  • General knowledge of computers

  • Must have a clean Driver’s abstract

  • Criminal and Credit clearance required


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

Monthly Customer Service Representative

Summary:

The Customer Service Monthly Lot Clerk reports to the Monthly Lot / Enforcement Administration Supervisor and is responsible for the daily administration of monthly lot permits.

Location: Toronto, ON

Job Type: Full-time

Salary: $32,000.00 /year

Essential Duties & Responsibilities:

  • Issuing monthly lot permits

  • Maintaining both on and off site monthly databases

  • Issuing monthly lot invoices

  • Collecting monthly lot revenues

  • Reconciling monthly lot permits

  • Posting monthly lot revenues

  • Other reasonable duties as assigned

Skills & Qualifications:

  • Strong mathematical ability,

  • Record-keeping skills,

  • Works well to meet deadlines

  • Strong analytical skills.

  • Excellent computer skills,

  • Great organizational ability and an eye for detail.

  • Detail oriented, a quick learner, a quick thinker, efficient, has a good attitude and work ethic and have excellent problem solving skills. Results oriented, organized and good Customer Service communication skills.

Technical Skills:

  • Excel/Word/Access


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

Monitoring Customer Service Representative

Summary:

The Customer Service Representative reports to the Shift Supervisor who in turn will liaise with the Support Services Manager. The Customer Service Representative will be monitoring and providing services to a variety of activities both on and off site.

Location: Toronto, ON

Job Type: Full-time

Salary: $17.00 /hour

Duties & Responsibilities:

  • Interact and assist customers via intercom or telephone.

  • Identify emergency and non-emergency situations on site and at remote sites while following site protocols.

  • Remotely access Parking control system to troubleshoot and provide level-1 service support.

  • Monitor alarm and dispatch technicians as required.

  • Manage Incidents from logging, triaging, routing and escalation of open incidents using Incident management software.

  • Submit end of shift report to Support Services Manager.

  • Answer incoming calls and direct to appropriate department extension.

  • Monitor all access control and pay on foot sites.

  • Monitor and track company vehicles.

  • Input fuel filling data for onsite and offsite filling in Fuel log.

  • Monitor Temperature and Power Controls program.

  • Responsible for access control and security watch for head office, branch offices and off-site properties.

  • Execute other reasonable duties as assigned.

Qualifications:

  • Degree or diploma in Business Management or Operations.

  • Minimum 3 years’ experience in a monitoring/call/command centre environment serving a large customer base in fast paced setting.

  • Demonstrated experience working in a customer centric environment.

  • Must be able to obtain and retain a Security Clearance.

Skills & Specifications:

  • Strong computer skills, must have experience with Window XP or higher; Microsoft Office Outlook, Excel, Word, PowerPoint.

  • Ability to learn new software /applications.

  • Flexible to work on a rotating shift schedule (morning, afternoon, evening, weekend and/or statutory holiday shifts).

  • Must have excellent communication skills as well as a professional phone manner.

  • Fluent in English, written and spoken. Bilingual in French would be an asset.

  • Excellent customer service skills required with the ability to resolve conflict and problems. Must also have the ability to manage difficult customer situations and maintain customer’s attention.

  • Ability to operate independently as well as in a team.

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • French (Preferred)

  • English (Required)


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. 

DotNet Developer

Company Profile
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including: public transit, parking, electric car charging stations and bike share.

Job Summary
We are looking for a developer for our back office team. The team consists of people in charge of Cale’s backoffice system, WebOffice. All Cales products services and products are connected to WebOffice, and it is used by customers around the world. It is a system with extremely high demands on uptime, performance and stability

The work is done in a Microsoft environment, where you will work with ASP.NET, databases and web services. You can participate in the entire process from planning and analysis, specification requirements, coding, testing and verification, where you have close collaboration and continuous dialogue with your team members as well as product owners. There are great opportunities to influence the future design of the product as we currently work a lot with new functionality.

Primary functions are to design and develop applications using Microsoft .NET 4.0 (4.5)and .net Core (2.1) using C#. The candidate will be responsible for design, development and implementation of new functionality using C# as well as providing support for our products. Technologies that the candidate needs to know that he will use in his day-to-day include SQL Server 2014+, Visual Studio 2017/TFS/Git, WCF, SSAS, SSIS, AJAX/HTML/XML/XSL/LINQ, and NUnit testing.

Location:  9005 Boulevard du Quartier, Brossard, QC J4Y 0A8

Requirements:

  • Experience in object-oriented programming in C#.

  • Experience designing and developing T-SQL, stored procedures, data mining and OLAP reports using SSAS, data migration using SSIS and Entity Framework.

  • Excellent knowledge of C #, ASP.NET, HTML5, Web API, MVC is required

  • PHP, MySQL, Javascript, SSIS, SSAS and Linux knowledge/experience is an asset

  • Need to excel in problem solving.

  • Strong verbal and written communication skills in both English and French.

  • Strong teamwork, communication and interpersonal skills.

  • Need to be able to support, document, and update applications.

  • Need to be productive, efficient and able to work on multiple simultaneous projects.

  • Be innovative, curious and constantly seeking to improve its skills.

  • At least 3 years of experience with web development and the ability to design and implement comprehensive solutions based on Microsoft technologies.

Who are we looking for?
As a person, you are a self-driven, responsible, innovative and creative developer. You are curious, committed, self-confident and have a positive attitude. You also have a great technical interest and want to learn new things everyday.

Hiring Contact:

Submit all resumes to Bruno Tanguay, Software Development Manager, cv@calecanada.ca.

Any candidate not meeting all of the requirements will not be contacted or met.


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.