IT Support

IT  Support provides  computer support services both for software and hardware to employees and assists in maintaining computers, printers, peripherals and other office devices including backup, security and firewall management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support.

ROLES AND RESPONSIBILITIES

  • Providing computer support services both for software and hardware to employees.
  • Setting up of computers and software, installation of various computer applications and programs.
  • Troubleshoot and analyze computer hardware and software problems.
  • Install, maintain and complete backup of servers and computers.
  • Assist in maintaining and upgrading of computer systems and determine upgrades needed.
  • Assist in implementing requirements for PCI compliance of the company.
  • Maintains inventory of computers and printers
  • Training staff and orienting them on how to use computer hardware and software systems.
  • Assists with technology planning through ongoing research
  • Other tasks as assigned from time to time.

QUALIFICATIONS & REQUIREMENTS
Education: 

Diploma in Computer Science or Networking courses or equivalent combination of education and experience in computer systems technology.

Experience: 

Minimum 5 years and current experience as an IT Support  in a medium sized network of servers, desktop systems and communications devices.

Skills:

  • Good working knowledge of computer software, hardware and networks
  • Knowledge of Windows servers and desktop products.
  • Knowledge of setting up computers, printers and other devices for users.
  • Ability to configure network devices including routers and firewalls.
  • Ability to support networked printers and photocopiers.
  • Working knowledge of current communications devices and protocols, server and desktop technologies.
  • Ability to manage multiple projects, activities and tasks simultaneously.
  • Good problem solving skills.
  • Ability to work independently with minimum supervision.
  • Good verbal and written communications.

ESSENTIAL RESPONSIBILITIES

  • Providing computer support services both for software and hardware to employees.
  • Setting up of computers and software, installation of various computer applications and programs.
  • Troubleshoot and analyze computer hardware and software problems.
  • Install, maintain and complete backup of servers and computers.
  • Assist in maintaining and upgrading of computer systems and determine upgrades needed.
  • Assist in implementing requirements for PCI compliance of the company.
  • Maintains inventory of computers and printers
  • Training staff and orienting them on how to use computer hardware and software systems.
  • Assists with technology planning through ongoing research
  • Other reasonable tasks as assigned.

SUBMIT RESUMES TO HR@PRECISEPARKLINK.COM

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Network Administrator

Network Administrator is responsible for managing and maintaining computers, servers and network devices. Duties also include managing and maintaining email system, anti‐virus, data backup.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Manage and maintain computers and servers including Exchange/email, data, file and web servers.
  • Maintain and verify antivirus and backup servers/systems.
  • Manage network hardware and equipment, including routers, switches and hubs.
  • Administer and maintain user accounts, permissions and access rights.
  • Recommend, schedule and perform network improvements, upgrades and repairs.
  • Assist IT Support staff in troubleshooting computer and network issues.
  • Assist in maintaining and upgrading of computer systems and determine upgrades needed.
  • Assist in implementing requirements for PCI compliance of the company.
  • Assist with technology planning through ongoing research.
  • Other tasks as assigned from time to time.

EDUCATION
Diploma in Computer Science, Networking courses or equivalent combination of education and experience in computer systems technology.

SKILLS AND QUALIFICATIONS

  • Minimum 5 years and current experience as an IT Support or IT Administration in a medium sized network of servers, desktop systems and communication devices.
  • Must have the ability to adapt and quickly master new technologies.
  • Good communication skills are essential.
  • Ability to operate independently as well as in a team.

TECHNICAL SKILLS 

  • Strong understanding of computer network infrastructure.
  • Knowledge of Windows servers and desktop products.
  • Working technical knowledge of network and PC operating systems.
  • Hands‐on experience in computer hardware and printer configuration, installation and troubleshooting.
  • Ability to configure network devices such as routers and firewalls.
  • Working knowledge of current communications devices and protocols, server and desktop technologies.
  • Good knowledge of Microsoft Office Suite.

SUBMIT RESUMES TO HR@PRECISEPARKLINK.COM

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Electrician

Our Electricians are responsible for installing electrical systems in accordance with current electrical codes and customer specifications, for performing jobs safely plus efficiently, and for keeping customers and equipment running. Our Electricians promote a positive company image through service quality, professionalism, and a strong sense of urgency. Typical decision-making or problem solving required for this position includes:

  • Efficient conduit and wiring layout and installation
  • Systematically resolving issues (for example, material requirements at the job site)
  • Troubleshooting repairs logically and efficiently

Duties & Responsibilities

  • Demonstrating your commitment to safety in the workplace
  • Installing conduit and wire, terminating conductors
  • Troubleshooting circuitry and replacing damaged components on industrial equipment and systems
  • Installing fixtures and devices for industrial applications and systems
  • Ordering required parts and controlling all job materials.
  • Completing work orders as per our specifications and input; reviewing the completed job with the customer, to ensure complete satisfaction
  • Maintaining a clean work area at all times
  • Proactively preparing for upcoming work
  • Five years of relevant electrical experience, preferably in an industrial setting
  • Solid knowledge of the Ontario Electrical Code (OEC)
  • A valid G class driver’s license with a clean driving record
  • Excellent communications skills
  • Superior problem solving skills

Requirements

  • A valid 309A electrical license
  • Minimum of 5 years’ experience.

Submit resumes to hr@preciseparklink.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Trust Revenue Clerk

PRECISE PARKLINK INC. is a systems integration company serving the commercial, municipal and institutional sectors across Canada.  We provide innovative parking solutions for the parking industry

PRECISE PARKLINK INC brings cutting edge technology, outstanding performance and reliability to the forefront. In fact, these are our sources to success. We are a growing pioneering parking solutions company; our goal is to carry on the development and expansion of our people along with our Company.

 We are seeking a Trust Revenue Clerk to join our winning team.  This position requires an individual with an analytical mind and a solid understanding of basic accounting.  The incumbent must be able work as a team player and meet deadlines.

 ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Daily Credit Card transaction reconciliations
  • Balance and reconcile the monthly coin and credit card revenue for all parking sites
  • Extensive research and balancing for all credit card accounts within strict deadlines
  • Confirm coin replenishments in the company’s collection program.
  • Enter parking revenue on various computer programs
  • File coin collection tapes.
  • Create files for new clients.
  • Assist with various administrative duties.

REQUIREMENTS:

  • 2+ years work experience in accounting/bookkeeping 
  • Proficient in Excel and Word. 
  • Exceptional mathematical skills
  • Post secondary education. 
  • Detailed oriented, efficient and accurate
  • Takes initiative and eager to learn along with multi tasking
  • Excellent analytical and problem solving skills.
  • Excellent communication and organizational skills
  • Possess a good attitude and work ethic.
  • Ability to handle working in a fast paced environment, in order to meet deadlines.
  • Flexibility to adapt and respond to changing workloads, priorities and accountabilities

OTHER INFORMATION:

Salary: $38,000/annually

Hours: 9:00AM – 5:00PM


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

General Labour- Warehouse, Pay-and-Display Division

SUMMARY:

Reporting to the Production Manager, the general labourer must be in good physical condition as he will be required to perform manual labour within the production warehouse

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Works under the direction of the supervisor
  • Assists in any phase of shop operation, such as, but not limited to (set-up, cleaning and painting equipment, sweeping and cleaning specified area, handling, sorting and storing materials and supplies)
  • Loading and unloading trucks at the dock areas
  • Must be physically fit to handle heavy lifting
  • Keeps equipment and working area clean and orderly
  • Uses safe working practices and reports hazardous conditions at all times
  • Performs other reasonable duties as assigned

   SPECIFIC SKILLS REQUIRED:

General labourers must have physical strength, hand-eye coordination and endurance. Laborers must also be able to concentrate on their tasks. The ability to understand and communicate information is also essential.

SKILLS AND QUALIFICATIONS:

  • Must have scheduling flexibility ( shift and on-call)
  • Must be punctual and self disciplined
  • Must be polite and have professional attitude
  • Positive, friendly, enthusiastic, energetic and personable
  • Ability to work independently and in team environment
  • ]General knowledge of computers
  • Must have a clean Driver’s abstract
  • Criminal and Credit clearance required
  • Machine operator experience is an asset
  • Repair and maintenance experience, including mechanical and electrical will be considered an asset

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Customer Service Representative (Ottawa)

SUMMARY:

The Customer Service Representative (CSR) reports to the Manager of Customer Service/Enforcement and is the liaison between the customers and enforcement/service team. The CSR handles all complaints and overcharge claims from consumers on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Handling incoming calls and obtaining necessary information to determine the course of action.
  • Retrieve information of parking meter location and verify rates from databases
  • Diverting incoming call regarding machine malfunctioning to service department.
  • Diverting incoming call to appropriate merchant if Precise is not responsible for refund on behalf of merchant.
  • Retrieval of credit card scanned information from Precise BI web site to verify the validity of the transaction.
  • Retrieval of machine status from Precise BI web site to verify the machine’s operational history.
  • To provide machine history information to enforcement administration department on dispute of parking invoice.
  • Opening claims for overpayment/overcharge inquiries and gathering necessary documentations.
  • Daily filing of documents.
  • Assist customers locate vehicles or provide customers with instructions for locating vehicles.
  • Calculate parking charges, and collect fees from customers.
  • Lift, position, and remove barricades in order to open or close parking areas.
  • Provide customer assistance and information, such as giving directions or handling wheelchairs.
  • Provide transportation information to passengers or customers.
  • Assist customers to ensure comfort or safety.
  • Direct vehicle traffic
  • Communicating with Supervisors, Peers, or Subordinates — providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Explain and calculate parking charges, collect fees from customers, and respond to customer complaints
  • Prepare cash for deposit or disbursement

 

SKILLS AND QUALIFICATIONS:

  • The CSR needs to be detail oriented, a quick learner, a quick thinker, efficient and possess good attitude and work ethic and excellent problem-solving skills.
  • The CSR must be able to keep information private, as confidential information is dealt with on a daily basis. They also need to be honest, and able to take responsibility for their work.
  • Must have good telephone manner and courteous.
  • Must have a reasonable understanding of debit and credit concepts and basic accounting knowledge.
  • Must have very good computer and keyboarding skills, good organizational ability and an eye for detail. 

INTERNAL CONTACTS:
The ability to communicate and interacts well one on one, or by telephone and email with staff to gather information needed to carry out your duties. 

EXTERNAL CONTACTS:
The ability to communicate and interact well with callers.

REQUIREMENTS:
The CSR must have a minimum of 2 years work experience in the area of customer service.  Good working knowledge of Microsoft Office Programs, especially Word/Access.  Results oriented, organized and good communication skills.

OTHER INFORMATION:
Background Check Required (criminal and credit)

Start Date: As Soon As Possible
Rate: $12.00/hr
Hours: 7:00AM – 3:00PM, 10:00-18:00 & 15:00-23:00 – 40 hour week (hours are subject to change)


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Monthly Customer Service Clerk

SUMMARY:

The Bilingual Monthly Customer Service Clerk reports to the Monthly Department Manager and is responsible for the daily administration of monthly lot permits.

Main Job Tasks and Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face.
  • Deal directly with Internal staff either by telephone, electronically or face to face.
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle payment and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process forms, applications and requests
  • Organize workflow to deadlines.
  • Direct requests and unresolved issues to the designated resource
  • Manage customers' accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute financial reports.
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Provide feedback on the efficiency of the customer service process
  • Occasional off-site work for site start-up and year renewal.

SKILLS AND QUALIFICATIONS:

  • 1-2 Years of customer service/call centre experience
  • Must be fluent in both English and French
  • Strong communication skills (verbal and written) with good telephone mannerisms
  • Strong mathematical ability,
  • Record-keeping skills,
  • Works well to meet deadlines
  • Strong analytical skills
  • Excellent computer skills,
  • Great organizational ability and an eye for detail
  • Detail oriented, a quick learner, a quick thinker, efficient, has a good attitude and work ethic and have excellent problem solving skills. 

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Industrial Electrician

Essential Duties and Responsibilities:
Inspect and test equipment in order to diagnose and analyze problems.
• Determine nature of repairs and modifications required to minimize interruption to production.
• Demonstrate thorough knowledge of electrical, electronic, instrumentation, mechanical, process principles and current techniques through ability to install, dismantle, reassemble, replace, calibrate, repair, adjust, fabricate, lubricate, maintain, etc., systems and equipment as assigned.
• Perform special investigation and experimental work as required.
• Develop new or modified applications and procedures.
• Perform simple layouts for minor fabrications.
• Perform burning and various types of soldering.
• Develop, provide and ensure complete and proper safety clearances and procedures as required.
• Employee may work alone, with minimal supervision or with other Maintenance Technicians in conjunction with operating team members to perform maintenance tasks.

Qualification Requirements:
• Industrial Electrician Certificate of Qualification (442A)
• Minimum of 5 years experience in an industrial environment.
• Consideration will also be given to candidates possessing an Electrician - Construction & Maintenance Certificate of Qualification (309A), but these individuals must have extensive experience in maintenance and trouble-shooting of industrial equipment.

The Work Environment Requirements of the job are as follows:
• The job is within a heavy industrial environment and you may be required to work within various areas of the facility. Depending on the area you work in, the environmental conditions may be hot, cold, dirty, dusty, wet or noisy.
• Safety is our highest priority, and safety procedures and guidelines must be adhered to at all times. This includes wearing personal protective equipment, such as a hard hats, eye protection, hearing protection, respirators, flame retardant clothing and safety shoes with metatarsal protection at all times during a work shift.
• Employees work in a unionized, highly industrial setting.

This position is for an afternoon shift.


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Electronics Technician

Precise ParkLink is Canada's leader in Urban Mobility & Parking Management Solutions.  Currently Precise ParkLink is expanding its operations in the optimization and rejuvenation of existing parking equipment.  Precise ParkLink is seeking recent graduates who want to build a career in electronics.

The right candidates will be involved with building their future on a strong and progressive path to success. 

Job Specifics:

  • Exceptional technical and electronics skills with the ability to work with schematic circuit drawings.
  • Strong circuit board troubleshooting expertise
  • Strong organizational, communication, verbal & written skills.
  • Ability to work in a fast pace environment and with tight timelines.
  • Strong team player.
  • Computer skills particularly with MS Office Applications are an asset.
  • Disassemble, troubleshoot, repair, clean and reassemble electronic equipment.
  • Test received and repaired equipment for functionality.
  • Troubleshoot electronic circuit boards and equipment and change components as necessary.
  • Clean and lubricate as necessary equipment mechanical components.
  • Clean electrical/electronic components of equipment.
  • De-solder and solder electronic components on printed circuit boards.
  • Load/edit firmware, software, and configuration settings of equipment.
  • Clean and maintain the common areas of the facility on a regular basis.
  • Other tasks as directed by team leads and supervisors.
  • Proactively and continuously look for cost saving and improvement opportunities.

Qualifications:

  • College Diploma in preferably a 2 year technology electronics program

Please forward your resume to mgirardo@precisebi.com. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. No phone calls and no agencies please. Please note that all resumes will be kept on file for future consideration.


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

 

Monitoring Station Officer

SUMMARY:

The Monitoring Station Officer reports to the Shift Supervisor who in turn will liaise with the Support Services Manager. The officer will be monitoring and providing services to a variety of activities both on and off site.  

Location: North York, Ontario

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Interact and assist customers via intercom or telephone.
  • Identify emergency and non-emergency situations on site and at remote sites while following site protocols.
  • Remotely access Parking control system to troubleshoot and provide level-1 customer support.
  • Monitor alarm and dispatch technicians as required.
  • Manage Incidents from logging, triaging, routing and escalation of open incidents using Incident management software.
  • Submit end of shift report to Support Services Manager.
  • Answer incoming calls and direct to appropriate department extension.
  • Monitor all access control and pay on foot sites.
  • Monitor and track company vehicles.
  • Input fuel filling data for onsite and offsite filling in Fuel log.
  • Monitor Temperature and Power Controls.
  • Responsible for monitoring security for head office, branch offices and off site properties.
  • Other reasonable duties as assigned.

QUALIFICATIONS:

  • Degree or diploma in Business Management or Operations.
  • Minimum 3 years’ experience in a monitoring/call/command centre environment serving a large customer base in fast paced setting.
  • Demonstrated experience working in a customer centric environment.
  • Must be able to obtain and retain a Security Clearance.

 

INTERNAL CONTACTS:

  • The ability to communicate and interacts well one on one, or by telephone and email with staff to gather information needed to carry out your duties.  

skills and specifications

  • Strong computer skills, must have experience with Window XP or higher; Microsoft Office Outlook, Excel, Word, PowerPoint.
  • Ability to learn new software /applications.
  • Flexible to work on a rotating shift schedule (morning, afternoon, evening, weekend and/or statutory holiday shifts).
  • Must have excellent communication skills as well as a professional phone manner.
  • Fluent in English, written and spoken. Bilingual in French would be an asset.
  • Excellent customer service skills required with the ability to resolve conflict and problems. Must also have the ability to manage difficult customer situations and maintain customer’s attention.
  • Ability to operate independently as well as in a team.

Please forward your resume to the department director, nho@precisebi.com.

We  thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted. 

Please note that all resumes will be kept on file for future consideration.


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Duty Monitor

Duty Monitor reports to Support Service Manager

Duty Monitor liaise with Clients Relations Manager and site parking offices and to provide support to both parties

Job duties

Primary duties include but are not limited to:

  • To ensure that offsite parking offices are properly staffed and that staff are punctual
  • To advise Client Relations in the event of staff shortages
  • To monitor offsite staff to ensure that proper customer service is being delivered
  • To ensure that site office is clean, neat and well organized at all times
  • To ensure that each managed site's contact information is correct and accurate
  • To review offsite parking facilities to ensure that any deficiency reports are dealt with and that requests for service have been properly submitted and attended to
  • To review and follow up outstanding service requests and escalate if necessary
  • To liaise with Client Relations regarding recurrent deficiencies or other issues requiring Client Relations' attention
  • To place order on behalf of Client's Relations team
  • To prepare collections and paper replenishment files and to dispatch to Ottawa technician team
  • To prepare work order form and input to Work Order database 
  • To monitor P & D Park Folio alarms web site and To process refund requests for pay on foot managed sites
  • To verify cash and end of shift reports and to ensure that they are submitted on time
  • To review each site's KPI is understood by site staff and to ensure that site office and company policies are being followed

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Bilingual Monitoring Station Officer

SUMMARY:

The Bilingual Monitoring Station Officer reports to the Shift Supervisor who in turn will liaise with the Support Services Manager. The officer will be monitoring and providing services to a variety of activities both on and off site.  Customer service duties include but are not limited to the following:

IPARC CUSTOMER SERVICE ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Interact and assist customers via intercom or telephone. 
  • Identify emergency and non-emergency situations on site and at remote sites while following site protocols. 
  • Remotely access Parking control system to troubleshoot and provide level-1 customer support.
  • Monitor alarm and dispatch technicians as required. 
  • Manage Incidents from logging, triaging, routing and escalation of open incidents using Incident management software. 
  • Submit end of shift report to Support Services Manager. 
  • Answer incoming calls and direct to appropriate department extension.
  • Monitor all access control and pay on foot sites.
  • Monitor and track Precise vehicles.
  • Input fuel filling data for onsite and offsite filling in Fuel log. 
  • Monitor Temperature and Power Controls. 
  • Responsible for monitoring security for head office, branch offices and off site properties. 
  • Other reasonable duties as assigned.

QUALIFICATIONS:

  • Degree or diploma in Business Management or Operations.
  • Minimum 3 years’ experience in a monitoring/call/command centre environment serving a large customer base in fast paced setting.
  • Demonstrated experience working in a customer centric environment.
  • Must be able to obtain and retain a Security Clearance.

SKILLS AND SPECIFICATIONS:

  • Strong computer skills, must have experience with Window XP or higher; Microsoft Office Outlook, Excel, Word, PowerPoint.
  • Ability to learn new software /applications.
  • Flexible to work on a rotating shift schedule (morning, afternoon, evening, weekend and/or statutory holiday shifts).
  • Must have excellent communication skills as well as a professional phone manner.
  • Communication skills – ability to read, write and speak English and French fluently.
  • Excellent customer service skills required with the ability to resolve conflict and problems. Must also have the ability to manage difficult customer situations and maintain customer’s attention.
  • Ability to operate independently as well as in a team.

To apply for this position, please email your resume to hr@preciseparklink.com, with the subject headline being the Job title you are applying for. Include your resume as an attachment in Word or PDF format.


Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.